Terms of Service

(a) Use of Services:

We grant you a non-exclusive right to use our Services in accordance with these Terms and all applicable laws. All rights, title, and interest in and to the Services belong to us and our affiliates.

(b) Feedback:

Your feedback, comments, ideas, proposals, and suggestions are invaluable. By sharing these with us, you grant Senso the unrestricted right to utilize them as deemed fit, without any obligation of compensation.

(c) Third Party Services:

Our Services may involve the use of third-party software, services, or products. These third-party entities have distinct terms, and Senso holds no responsibility for their offerings or associated conditions.

(d) Corporate Domains:

If you create an account using an email address owned by an organization (for example, your employer), that account may be added to the organization's business account with us, in which case we will provide notice to you so that you can help facilitate the transfer of your account (unless your organization has already provided notice to you that it may monitor and control your account). Once your account is transferred, the organization's administrator will be able to control your account, including being able to access Materials (defined below) and restrict or remove your access to the account.

(a) Your Materials:

Inputs (as defined below) and Outputs (as defined below) are collectively referred to as "Material(s)". As between the parties and to the extent permitted by applicable law, you own all Input. Subject to your compliance with these Terms, Senso hereby assigns to you all its right, title and interest in and to Output. This means you can use Material for any purpose, including commercial purposes such as sale or publication, if you comply with these Terms.

(b) Nature of Outputs:

Due to the nature of our Services and artificial intelligence generally, Outputs may not be unique across users and the Services may generate the same or similar outputs for different users. You acknowledge that Outputs that are identical or similar to Outputs generated based on Materials submitted by other users are not considered your Materials.

(c) Personal Information:

Our services allow you to submit text, files, or other materials ("Inputs"), which generate responses based on these Inputs ("Outputs"). If you include personal information in your Inputs, we will collect that data, and it may be reproduced in the Outputs. However, Inputs and Outputs are subject to strict retention periods and we take measures to anonymize such Inputs and Outputs when using them for our purposes as a controller. Our Privacy Policy explains how we collect and use personal information.

(e) Reliance on Outputs:

Artificial intelligence and machine learning are rapidly evolving fields of study. Given the probabilistic nature of machine learning, use of our Services may, in some situations, result in Outputs that may not always be accurate, reliable, or reflect current or complete information, even if they appear accurate due to their level of detail or specificity. When using our Services, you understand and agree:

• Outputs may not always be accurate. You should not rely on any Outputs from our Services as a sole source of truth or factual information, or as a substitute for professional advice.
• You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate.
• Our Services may provide incomplete or incorrect Output that does not represent our views. If Output references any third party products or services, it doesn't mean the third party endorses or is affiliated with Senso.

Confidential Information:

In connection with your use of the Services, we may provide information that we identify as confidential or proprietary or that should reasonably be considered confidential or proprietary under the circumstances ("Confidential Information").

Obligations:

You may only use our Confidential Information in connection with the permitted use of our Services. You may only share our Confidential Information with your affiliates, employees, contractors and agents (your "Representatives") who have a need to know such Confidential Information for the Permitted Use and who are bound by obligations of confidentiality at least as protective as those provided in our Terms.

Security:

You must implement reasonable and appropriate measures designed to help secure your access to and use of the Services. If you discover any vulnerabilities or breaches related to your use of the Services, you must promptly notify us and provide details of the vulnerability or breach.

Processing of Personal Data:

If you use the Services to process personal data, you must provide legally adequate privacy notices and obtain necessary consents for the processing of such data. You represent to us that you are processing such data in accordance with applicable law.

Disclaimer of Warranties:

The Services and Materials are provided "AS IS" and "AS AVAILABLE," without any warranties, whether express, implied, or statutory. To the fullest extent permissible under applicable law, we, our affiliates, and our service providers disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, title, accuracy, availability, reliability, security, privacy, compatibility, non-infringement, and any warranties implied by any course of dealing or usage of trade.

Limitation of Liability:

In no event will we, our affiliates, or our service providers be liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages arising out of or in connection with the Services, Materials, or these Terms, whether based in contract, tort (including negligence), strict liability, or any other theory, even if advised of the possibility of such damages, and even if such damages were foreseeable. Our total aggregate liability to you will not exceed the greater of the amount you paid for access to or use of the Services during the six months preceding the claim or one hundred dollars ($100).

Indemnification:

You agree to indemnify, defend, and hold harmless us, our affiliates, and our service providers from any claims, losses, liabilities, damages, expenses (including reasonable attorneys' fees), arising from or relating to your breach of these Terms; your use or misuse of the Services or Materials; any products or services you develop or make available in connection with the Services; or your violation of any law or third-party right.

Termination by You:

You may terminate these Terms at any time, for any reason, by discontinuing your access to and use of the Services.

Termination by Us:

Unless otherwise stated in a separate agreement with you, we may terminate these Terms at any time upon providing notice to you. Additionally, these Terms will terminate immediately without notice if you violate or breach any provisions of these Terms.

Immediate Effects of Termination:

Upon termination, the rights granted to you under these Terms to access and use the Services will immediately cease. You must promptly destroy all Confidential Information in your or your Representatives' possession or control. We may at our option delete any data or other materials associated with your account.

Informal Resolution:

We encourage you to reach out to us at support@senso.ai with any concerns or disputes before resorting to formal proceedings. If we cannot resolve your dispute within 60 days, you can initiate formal proceedings.

Agreement to Arbitrate:

Unless you opt-out, any past, present, or future dispute or claim relating to the Terms of Service or our Services will be resolved by binding arbitration, not in court, except for matters you can take to small claims court.

Opt-out of Arbitration:

You have the right to opt-out of this arbitration agreement within 30 days of accepting these Terms of Service by sending an email to support@senso.ai with your name and a clear statement of your intention to opt-out.

Class Action Waiver:

Unless both you and Senso.ai expressly agree in writing, any arbitration will be conducted only on an individual basis and not in a class or representative capacity. Neither you nor Senso.ai will seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity.

Entire Agreement; No Assignment:

Our Terms and any other terms expressly incorporated by reference constitute the entire agreement between you and us regarding our Services. You may not transfer or assign our Terms without our prior written consent. We, however, may assign these Terms without restriction.

Governing Law; Exclusive Jurisdiction:

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising from these Terms will be resolved exclusively in the courts located in Ontario, Canada.

Export and Sanctions:

You may not export or provide access to the Services into any countries that are subject to sanctions by the Canadian government, or to anyone on any restricted party lists identified by the Office of Foreign Asset Control or equivalent Canadian authority. You represent and warrant that you, and anyone accessing or using our Services on your behalf, are not such persons or entities and are not located in any such country.